Effective Date: August 27, 2025

At Contact Owl, your privacy isn’t just a checkbox—it’s a commitment. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and related services (the “Services”).

1. 🧾 Information We Collect

When you use Contact Owl, we may collect:

Personal Information – such as name, email, phone number, billing info, etc.

Business Information – your company name, industry, and services

Platform Usage – pages viewed, funnels created, messages sent, login activity

Customer Data – contacts you upload, chat transcripts, call/SMS logs (we don’t use or resell this data—ever)

2. 🤖 AI-Generated Content

If you use our AI tools to write emails, build funnels, generate content, or power your chat widget—those prompts, outputs, and logs may be temporarily stored to improve feature quality. We do not use this data to train any public AI models.

3. 🍪 Cookies & Tracking

We use cookies (the digital kind, sadly) to improve your browsing experience and track how you interact with our website and platform. You can control cookie preferences via your browser settings.

4. 🔗 Third-Party Services

We integrate with tools like Google, Facebook, Zapier, QuickBooks, Shopify, and others. If you connect these accounts to Contact Owl, their privacy policies apply as well. We’re not responsible for how those services handle your data.

5. 🛡️ How We Protect Your Info

We use encryption, firewalls, secure access controls, and regular monitoring.

Only authorized team members have access to sensitive info.

We never sell your data. Period.

6. 📬 Marketing Communications

If you opt-in to emails or SMS from us, we’ll send helpful tips, updates, or offers. You can unsubscribe anytime using the link in our emails or reply “STOP” to text messages.

7. 👥 Your Customers' Data (if you’re a user)

As a Contact Owl user, you may store customer data in our system. You are responsible for obtaining consent and complying with applicable laws (like GDPR or TCPA). Contact Owl acts only as a processor of that data on your behalf.

8. 🧽 Data Retention & Deletion

We retain your data while your account is active. You can request deletion of your data or account by contacting us at [email protected]. Deleted data may not be recoverable.

9. 🧑‍⚖️ Compliance

While we offer tools to support compliance (like opt-in forms, unsubscribe links, etc.), ultimate legal compliance is your responsibility. Contact Owl does not offer legal advice.

10. 📞 Contact Us

Have questions? Need clarification? We’ve got your back.
Email: [email protected]